Financial Transformation

Enterprise Architecture

How to adopt best practices
How do I assess SI inputs and recommendations
How do I review technical documents
How do I manage constant changes and assess the impact on the solution?
How do I adopt new features/releases by Oracle to my advantage without disrupting continuity?
How do I manage local adoption challenges
Who can help me articulate issues at a CX level?

How do I address 24×7 support requirements
How do I address L1, L2 and L3 support issues
How do we bridge the gap between business users and application issues
How do I ensure people with the right skills /multiskilled are analysing and addressing the issue

How do I ramp up my team
How do I manage the continuous training requirements for my team members
How do I help my team build both functional and technical expertise in the applications that need to be rolled out and supported?
How do I manage gaps due to attrition

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